How we look after your information

The Goodway Care Group Limited provides domiciliary care across the Tameside area. Our office address is Unit 2, William Street, Hyde, SK14 1NJ.

For privacy enquiries, please contact us at [email protected] or call 0161 368 5149.

When you contact us, we may collect information such as your name, email address, telephone number and the details you choose to share in your enquiry.

We may also collect limited technical information about how our website is used, where this is permitted by your cookie preferences.

We use your information to respond to enquiries, discuss potential care and support needs, provide our services, and meet our legal and regulatory responsibilities.

We only use personal information where there is a lawful reason to do so, including where it is needed to respond to your request, provide care-related services, comply with legal obligations, or support our legitimate business interests.

We take appropriate organisational and technical steps to protect personal information from unauthorised access, loss, misuse or disclosure.

We keep information only for as long as it is needed for the purpose it was collected, or for as long as we are required to keep it by law or regulation.

You may have rights to ask for access to the personal information we hold about you, request that inaccurate information is corrected, or ask questions about how your information is used.

If you have a privacy concern, please contact us first so we can try to resolve it. You may also have the right to raise a concern with the Information Commissioner’s Office.